Domestic Shipping

How much is Standard Shipping within Australia? 

Standard shipping is FREE on orders over $250 within Australia! 

Orders | Up to 500g 

Standard Shipping - $8.50
Express Shipping - $11.95 

Orders | Over 500g

Standard Shipping | No Signature on Delivery - $11.95
Standard Shipping | Signature on Delivery 
- $13.95

Express Shipping is available and dependant on order value/weight - please take your item/s through checkout for a quote.

Standard shipping is FREE on orders over $250 within Australia. Extras such as Signature on Delivery & Insurance are an additional cost. 

Insurance is available at an additional cost on orders over $250 and is highly recommended as will not be held responsible for item/s lost or damaged in transit. 

 

Do I require Signature on Delivery (SOD)? 

Signature on Delivery means that your order must be signed for. If no one is present at the time of delivery, Australia Post will leave a card to advise where your order can be collected and signed for.

If there is no where safe to leave your order or you do not want your order to be left if no one is home, please ensure you choose a shipping method that includes 'Signature on Delivery'. 

We, The Tack Shop, nor Australia Post, takes responsibility for any damage or theft that may occur after a parcel is marked as 'Delivered'. 

 

When will I receive my order?

Please expect shipping delays due to COVID. We unfortunately have no control over delivery times once your order is with Australia Post.

We do our best to ensure orders placed before 12pm ACDT Tuesday to Friday are shipped same day. Orders placed over weekend will be dispatched on Monday.

SA -  1 to 3 business days
VIC -  3 to 5 business days
NSW, TAS & Metro QLD - 4 to 6 business days
WA, NT & Regional QLD - 5 to 8 business days

Express Post - 1 to 3 business days

 

Pre-Orders & Special Orders

Delivery times for pre-orders or special/custom orders vary depending on the product. An estimated delivery time (e.g 6 weeks) will be listed in the product description. 

If you purchase any in stock item/s with your pre-order or special/custom order within the same order, no items will be dispatched until all items are in stock and available for dispatch, unless additional postage is paid. Please place two seperate orders or contact us after placing your order if you wish for your in stock items to be sent immediately.


All shipping is trackable. Your tracking number will be emailed to you within 24 hours of your order being dispatched.

We will not be held responsible for item/s lost or damaged in transit. However, insurance is available to purchase at an additional cost at checkout for orders exceeding $250.


Please take into account where you may be at time of delivery.

 
If you do not select 'Signature on Delivery', Australia Post has authority to leave, meaning your order may be left at your address if no one is present at the time of delivery. 

 

By not selecting 'Signature on Delivery', you agree to your order being left at your delivery address unattended and in turn, you accept full liability once it has been marked as 'Delivered' by Australia Post. 


If you do not agree to your order being left at your address, please select 'Standard Shipping | With Signature on Delivery' as the shipping method at checkout.