How much is Standard Shipping within Australia?
Orders under 500g are charged a flat rate of $8.50
Orders over 500g are dependant on location:
SA & VIC - $10.95
NSW, TAS & QLD - $11.95
WA & NT - $12.95
Standard shipping is FREE on orders over $250 within Australia.
Do I require Signature on Delivery?
Signature on Delivery means that your order must be signed for. If no one is present at the time of delivery, Australia Post will leave a card to advise where your order can be collected and signed for.
If there is no where safe to leave your order or you do not want your order to be left if no one is home, please ensure you choose a shipping method that includes 'Signature on Delivery'.
Once the parcel has been marked as 'Delivered' by Australia Post, we take no responsibility for any damage or theft that may occur.
Signature on Delivery is an additional $3.00 and can be selected when you select your shipping option at checkout.
Can my order be sent Express Post?
Yes, orders under 500g are charged a flat rate of $11.95
For orders over 500g, express post will be calculated at checkout.
When will I receive my order?
We do our best to ensure orders placed before 2pm ACDT Tuesday to Friday are shipped same day. Orders placed over weekend will be dispatched on Monday.
SA - 1 to 3 business days
VIC - 3 to 5 business days
NSW, TAS & Metro QLD - 4 to 6 business days
WA, NT & Regional QLD - 5 to 8 business days
Express Post - 1 to 3 business days
Pre-Orders & Special Orders
Delivery times for pre-orders or special/custom orders vary depending on the product. An estimated delivery time (e.g 6 weeks) will be listed in the product description.
If you purchase any in stock item/s with your pre-order or special/custom order within the same order, no items will be dispatched until all items are in stock and available for dispatch, unless additional postage is paid. Please place two seperate orders or contact us after placing your order if you wish for your in stock items to be sent immediately.
All shipping is trackable. Your tracking number will be emailed to you within 24 hours of your order being dispatched.
We will not be held responsible for item/s lost or damaged in transit. However, insurance is available to purchase at an additional $1.00 per $100.00 of cover. If you wish to add insurance to your order, please contact us prior or immediately after placing your order. Insurance is only available if 'Signature on Delivery' has been selected.
Please take into account where you may be at time of delivery.
If you do not select 'Signature on Delivery', Australia Post has authority to leave, meaning your order may be left at your address if no one is present at the time of delivery.
By not selecting 'Signature on Delivery', you agree to your order being left at your delivery address unattended and in turn, you accept full liability once it has been marked as 'Delivered' by Australia Post.
If you do not agree to your order being left at your address, please select 'Standard Shipping + Signature on Delivery' as the shipping method at checkout.