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Pre-Orders & Special Orders

IMPORTANT - If you order 'In Stock' items with a Pre-Order or Special Order item, no items will be dispatched until everything is in stock. Please place seperate orders if you require in stock item/s to be sent before pre-ordered or special ordered items. 

If you require a Pre-Order or Special Order by a certain date, please contact us BEFORE placing your order so we are aware and can advise if your order is likely arrive in time. Delays relayed to shipping and Australian customs are unfortunately out of our control. 

Pre-Order

A pre-order refers to an item that is not currently in stock, but may be in transit to our store. An estimated time frame for delivery will be listed within the product description.

If an item is listed as a Pre-Order but it won't allow you to purchase, this is because the item has sold out and it not available to re-order immediately from the supplier. Please contact us for an ETA in this instance.

Custom & Special Orders 

A special order refers to an item, size or colour that we do not carry stock of and will be ordered in specially as per the customers requirements.

For delivery time frames of special orders, please refer to the product description of the particular item you are looking to purchase.

Please ensure you have read and agree to our Returns Policy before placing a special order as we do not accept change of mind or size exchange returns on special orders.